At Industrialatoz, we are dedicated to ensuring a seamless and reliable shopping experience for you, from the moment your order is placed to the exciting arrival of your products.
Shipping and Delivery Policy
Shipping Costs
- – Enjoy free shipping within Australia for orders totaling $250 or more.
- – For orders totaling between $100 and $250, the shipping fee is $7.50.
- – Orders totaling below $100, have a flat shipping rate of $11.50.
Please note that these rate only covers deliveries across Australia.
Estimated Dispatch & Delivery Time
Understanding the importance of timely deliveries, our dedicated team works to ensure your order reaches you promptly. Here’s what you can anticipate:
- – Orders are typically dispatched within 24 hours of placement.
- – Your order will generally arrive at your designated location within 4 to 12 business days after dispatch, depending on the destination.
- – Same day delivery within Melbourne for all orders placed before 12pm.
- – Interstate delivery will take between 3 to 14 days.
- – Please note that delivery times may be subject to stock availability and public holidays.
Tracking Your Order
To keep you informed and provide peace of mind, an email containing a tracking code will be sent once your order leaves our warehouse. This code allows you to monitor your delivery’s progress and anticipate its arrival.
If Your Order is Delayed
While we make every effort for timely deliveries, unforeseen circumstances may cause delays. If your order does not reach you within the expected time frame, please contact our dedicated Customer Service team at info@industrialatoz.com. Kindly reference your order number for efficient assistance.
Your Satisfaction is Our Priority
At Industrialatoz, we take pride in delivering quality products and excellent service. Thank you for choosing us for your industrial needs. For any further questions or concerns, please feel free to contact us. We greatly appreciate your trust and loyalty.
